Our mission is to provide our clients with residential mortgage lending services tailored to exceed their needs and expectations at the best rates possible, while providing exemplary customer service. We strive to offer our clients with quality service and superior results, which they deserve.
At Family Finance Mortgage, we have a dedicated team that loves what they do. Our dedication enables us to provide the highest level of customer experience.
Our tagline, “Mortgages for every stage of your life.” holds true and is the driving force to offering the best products for your new home, second home, or investment property. the final construction.
What we promise, we provide. You can trust Family Finance Mortgage, not only because of our reputation for excellent service but because we keep your best interests in mind.
Often people think that mortgage lending begins with an application. When you work with Family Finance Mortgage, we actually start the process with your goals. We want to learn more about your financial situation and what you want to accomplish. For example, do you want to
- Purchase your new home?
- Reduce your monthly payments?
- Reduce your current interest rate?
- Obrain cash for home improvement or other purposes?
- Consolidate debt?
- Change your loan type or term?
- Remove a borrower from a loan?
Armed with this information, Family Finance Mortgage can then take you through the following steps:
- Take Application.
- Review Credit and Determine Rates.
- Gather Required Documentation.
- Order Appraisal.
- Send Package to Underwriter.
- Close the Loan, Once We Get a ”Clear to Close”.
Throughout, Family Finance Mortgage manages every step, keeping you informed, answering your questions, and making sure all appropriate parties have the information they need to process your mortgage application.
Family Finance Mortgage helped us through the scary and complicated home-buying process with ease! Their staff is professional and personable. I highly recommend Family Finance Mortgage.
Family Finance was excellent to work with. My situation was bit challenging at first, but they stayed attentive and on the top of everything, ensuring that my loan was taken care of. I appreciate everything they did for me. I will refer them to all of my friends!
It was a pleasure working with the team at Family Finance Mortgage. They kept me informed with what is going on. Any time I had question, i could pick up the phone and call. They always got back to me in timely manner. I would recommend FFM to anyone trying to get a home loan!